Last updated: January 2025
At Elaf, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our marketplace.
We collect information you provide directly to us, such as your name, email address, phone number, billing and shipping address when you create an account, place an order, or contact us. We also automatically collect certain information about your device and how you interact with our services.
We use your information to process orders, provide customer support, personalize your experience, send order updates, improve our services, and comply with legal obligations. We never sell your personal data to third parties.
We share information with trusted partners only when necessary to fulfill orders (sellers, payment processors, shipping providers) or when required by law. All partners are contractually bound to protect your data.
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information against unauthorized access, alteration, or disclosure.
You have the right to access, correct, or delete your personal information at any time through your account settings. You may also request a copy of your data or object to certain processing activities by contacting us.
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